Contact us

Talk to us about your lab

No enquiry form and no ticket queue. You reach Graham or Andrew directly, by phone or by email, and you get an answer from the person who can actually help.

Straight to a personNo call centre, no ticket queue
Family-run since 2014Graham and Andrew Johnston
UK and IrelandBased in Glasgow
Technical answersFrom people who run the instruments

Who to contact

Two people, both reachable directly

If you are not sure which of us you need, either is fine — we will point you at the right one.

Graham Johnston

Technical · Chief Executive Officer

Start here for anything technical: whether an instrument suits your samples, method and application questions, troubleshooting, service and installation.

Andrew Johnston

Commercial · Director

Start here for anything commercial: quotations, part numbers, lead times, orders, delivery, framework agreements and tender paperwork.

Getting a useful answer faster

What is worth putting in your first email

None of this is required — but if you already know it, including it usually saves a round of questions and gets you a quotation or a straight answer sooner.

  • What you are measuring, and the sample type
  • Roughly how many samples, and over what period
  • The instruments it has to work alongside — mass spectrometer, LC, plate format
  • Whether this is a new purchase, a replacement or an upgrade
  • Any deadline you are working to, such as a grant or tender date
  • Whether you need IQ/OQ qualification or a service plan quoted alongside

Where to find us

Based in Glasgow, covering the UK and Ireland

Fintiede Solutions Ltd 6 Deaconsbank Place
Thornliebank
Glasgow G46 7US
United Kingdom

Registered in Scotland, company number SC496975

Visits by arrangement — please call or email before travelling.

Already know what you need?

Go straight to the product pages

Specifications, performance data and part numbers, so you can send us a quotation request with the detail already in it.

Evosep IonOpticks Opentrons Bionavis ADS Biotec FDM Environment Makers

Not sure where to start?

Tell us the problem, not the product

Describe what you are trying to measure and we will tell you what would do it — including when the honest answer is that we are not the right supplier.